Privacy Policy

AdWaveProX Pte. Ltd. ("AdWaveProX", "we", "us", or "our") respects your privacy and is committed to protecting personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA") and applicable subsidiary legislation. This Privacy Policy explains what information we collect, why we collect it, how we use and disclose it, and the choices available to you.

1. Data controller

The data controller responsible for your personal data is AdWaveProX Pte. Ltd., 43 Circular Road, #02-01, Singapore 049368. You may contact our privacy team at [email protected] or +65 6391 4826 for any privacy-related enquiry.

2. Scope

This policy applies to personal data collected through our website at adwaveprox.pro, consultation forms, email correspondence, telephone communications, and in-person meetings at our Circular Road studio. It does not apply to third-party websites linked from our pages, which maintain independent privacy practices.

3. Categories of personal data

We may collect the following categories of personal data depending on your interaction with us:

• Identity data — name, job title, organisation name.
• Contact data — email address, telephone number, postal address.
• Communication data — messages you send via contact forms, email, or during consultations.
• Technical data — IP address, browser type, device identifiers, pages visited, and referral URLs collected through cookies where consent is given.
• Preference data — cookie choices, marketing preferences, and language settings.

We do not intentionally collect sensitive personal data such as national identification numbers, financial account details, or health information through this website. Please do not submit such information via our contact form.

4. How we collect data

Personal data is collected when you:

• Submit our contact or consultation request form;
• Send email to [email protected] or other AdWaveProX addresses;
• Telephone our studio or visit in person by appointment;
• Subscribe to updates where such programmes are offered;
• Interact with non-essential cookies after providing consent.

We may also receive limited data from professional networking platforms when you initiate contact through those channels and explicitly direct communication to us.

5. Purposes and legal bases

We process personal data for the following purposes:

• Responding to enquiries — to evaluate fit, schedule consultations, and provide requested information about our services.
• Contract performance — to deliver services under engagement agreements, manage projects, and issue invoices where applicable.
• Legitimate interests — to improve our website, maintain security, prevent fraud, and develop our business in a manner that does not override your rights.
• Legal compliance — to satisfy record-keeping obligations and respond to lawful requests from authorities.
• Consent — for optional analytics and marketing communications where required.

6. Disclosure to third parties

We do not sell personal data. We may disclose data to:

• Service providers who assist with email delivery, hosting, analytics (where consented), and IT security under contractual confidentiality obligations;
• Professional advisers including lawyers and accountants bound by duty of confidentiality;
• Regulatory or law enforcement bodies when required by applicable law.

Where data is transferred outside Singapore, we ensure appropriate safeguards consistent with PDPA requirements.

7. Retention

We retain personal data only as long as necessary for the purposes described above. Enquiry records are typically retained for twenty-four months unless an engagement proceeds, in which case project-related data is kept for seven years after completion to satisfy legal and professional obligations. Cookie preferences are stored for six months unless you update them sooner.

8. Security

We implement appropriate technical and organisational measures including access controls, encrypted transmission where supported, and staff training. No method of transmission over the internet is completely secure; we encourage you to use reputable channels when sharing information.

9. Your rights

Under the PDPA, you may have the right to:

• Access personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Withdraw consent for processing based on consent, without affecting prior lawful processing;
• Request information about how your data has been used or disclosed in the past year.

To exercise these rights, contact [email protected]. We respond within thirty days unless an extension is permitted by law.

10. Cookies

Our website uses cookies as described in our Cookie Policy. You may manage preferences through the cookie banner or your browser settings.

11. Children

Our services are directed at business professionals. We do not knowingly collect personal data from individuals under eighteen years of age.

12. Changes

We may update this Privacy Policy periodically. Material changes will be indicated by updating the date above. Continued use of the website after changes constitutes acknowledgement of the revised policy.

13. Contact

For privacy enquiries: AdWaveProX Pte. Ltd., 43 Circular Road, #02-01, Singapore 049368. Email: [email protected]. Telephone: +65 6391 4826.

14. Definitions

Personal data means data about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access. Processing means any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, consultation, use, disclosure, alignment, combination, restriction, erasure, or destruction.

15. Lawful basis summary

We rely on different lawful bases depending on context. Contractual necessity applies when processing is required to deliver services you have engaged us to provide. Legitimate interests apply to website security, fraud prevention, and proportionate business development, balanced against your rights. Consent applies to non-essential cookies and optional marketing where required. Legal obligation applies when retention or disclosure is mandated by applicable law.

16. Marketing communications

We do not send unsolicited marketing email to individuals who have not opted in. If you receive service-related communications—project updates, appointment confirmations, policy changes—these are not marketing and may be sent as necessary to fulfil our relationship. You may opt out of optional newsletters at any time via the unsubscribe link or by contacting [email protected].

17. Automated decision-making

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects on individuals. Analytics, where enabled with consent, aggregate usage patterns without individual targeting.

18. Data breach notification

In the event of a personal data breach likely to result in significant harm, we will notify the Personal Data Protection Commission of Singapore and affected individuals as required by the PDPA, without undue delay and where feasible within seventy-two hours of becoming aware of the breach.

19. Complaints

If you believe we have handled your personal data improperly, contact us first at [email protected]. We will investigate and respond within thirty days. You may also lodge a complaint with the Personal Data Protection Commission if you remain dissatisfied after our response.

20. Third-party processors

Our website may be hosted on infrastructure operated by reputable cloud providers with data centres in Singapore or jurisdictions offering comparable protection. Processors are bound by written agreements requiring confidentiality, security measures, and processing only on our documented instructions. We maintain a register of subprocessors available on request.

21. Employee and applicant data

This policy focuses on website and client data. Employment-related personal data is governed by separate internal policies provided to employees and applicants. If you apply for a role with AdWaveProX, we will provide applicable privacy information during the recruitment process.

22. International clients

Clients based outside Singapore may transfer personal data to us for project purposes. By engaging our services, you acknowledge that data may be processed in Singapore. We implement appropriate safeguards for cross-border transfers consistent with applicable requirements in your jurisdiction where relevant.

23. Minimisation and accuracy

We collect only personal data adequate and relevant for stated purposes. We take reasonable steps to ensure data is accurate and complete, and encourage you to notify us of changes to contact details or other submitted information so records remain current.

24. Anonymisation

Where feasible, we use aggregated or anonymised data for analysis so individuals cannot be re-identified. Anonymised datasets fall outside PDPA personal data scope and may be retained indefinitely for statistical purposes.

25. Your responsibilities

When submitting data through our contact form, ensure you have authority to share any third-party information included in your message. Do not submit confidential information belonging to others without their consent. Protect your email credentials to prevent unauthorised submissions in your name.

26. Access requests procedure

To submit an access or correction request, email [email protected] with sufficient detail to identify you and the data concerned. We may request verification of identity before disclosing information. Responses are provided within thirty days unless an extension is permitted under the PDPA.

27. Withdrawal of consent

Where processing is based on consent, you may withdraw at any time by contacting us. Withdrawal does not affect the lawfulness of processing before withdrawal. Some services may become unavailable if necessary data can no longer be processed.

28. Links to other websites

Our website may link to external resources for convenience. Those sites operate under independent privacy policies. We encourage you to review their practices before submitting personal data. Inclusion of a link does not imply endorsement of the linked site's data handling practices.

29. Policy archive

Previous versions of this Privacy Policy may be available on request for reference. The version published on this page with the date above is the current and controlling version.

30. Effective date

This Privacy Policy is effective from 7 August 2026 and applies to all personal data collected from that date forward, as well as data previously collected where consistent with this policy and applicable law.